[iwantitiwinit]

Originally Posted by Eric72

Dear SGC,

Your grading and authentication services are (in my opinion) top-notch. Kudos for a job well-done.

Your holders look great, too. They make the cards stand out quite well.

However, using gaskets that don't always hold these cardboard treasures of ours in place is a serious problem. And I believe this is fixable.

I understand that any improvement to a product has associated costs. Still, it seems to me that the return on this investment would be significant. Not only would it address concerns from current customers, thereby ensuring more repeat business. It would also help you gain market share by offering a product which, compared to your current one, was superior.



Just my two cents. Although, I speak for many when stating that part of the benefit of getting cards graded is the perceived protection offered by the holder. Because of the gasket/slippage issues, SGC falls short of doing this consistently.

Imagine your favorite card slipping and sliding around inside the holder that was supposed to keep it safe. How would you feel? Many collectors feel let down.

Please fix this.

Sincerely and respectfully,

Eric

Nicely put, much more diplomatic than my sentiments and exactly what I had hoped would result from this thread. Hopefully it gets some results.