Talk to them in person with the card in hand at one of the next shows they will be setup at and see if you can work this out - over the phone never seems to work. This way you both can handle the complaint and just maybe the graders will be there as well and you will not have to ship the card back.
good luck
Last edited by jbsports33; 12-18-2014 at 08:59 AM.
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