I agree that it's totally principal at this point. Doesn't matter what you spend at the AH, all customers should be treated the same.
This same place has a very bad habit of overcharging on the S/H which I always go along with.
I will give them the benefit of the doubt and will not out them until they think over my response.
With so many excellent AH's out there, I really don't want to spend my money there anymore.
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