Quote:
Originally Posted by iwantitiwinit
He must be confused because Canadian Thanksgiving is in October if I'm not mistaken, here in the U.S., where things matter, Thanksgiving is celebrated appropriately on the fourth Thursday of November. This holiday tends to slow up the mail process.
Are you sure your buyer isn't Adrian?
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He wished me 'Happy Thanksgiving' in the first email complaint, so he had to be aware.
On a more positive note, I just learned that if you have a supply of customs forms (you have to order from the USPS or pick up at the post office), then you can actually purchase postage to Canada online and just attach the customs form, and the postman will pick up the package. His biggest complaint was that I didn't choose a shipping option that would get the item to him in 7-10 calendar days, so the only thing remaining is to make it clear to customers that for low-value items you are shipping first class and that it will take 3-4 weeks (to be safe).