Eric
First off, the prices you quotes are all incorrect, and lower then final realized price
final realized price for each of those can be seen at
http://www.goldinauctions.com/catalog.aspx
if you are going to quote me, please do it fully
Keep in mind, these emails were coming in during EXTENDED BIDDING
It was obvious despite the extended bidding process listed in the rules, and the multiple emails we send out stating that entire auction closes at the same time, he didn't seem to understand.
you can say what you will, but 3 emails in a 5 minute time period on same question I answered 3 times, in the middle of a hectic extended bidding...anyone would get frustrated.
I apologize if 'leave me alone' was so offensive
email 1
Sent: Friday, July 18, 2014 10:26 PM
To: Eric Matthews [kansasbaseball1957@yahoo.com]
Attachments:
You are not following correctly
We are getting 50 bids a minute here
The entire auction closes at same time, not lot by lot
Meaning, just because you are watching one lot and it hasn’t gotten a bid, it will be open if ANY lot gets a bid
From: Eric Matthews [mailto:kansasbaseball1957@yahoo.com]
Sent: Friday, July 18, 2014 10:28 PM
To: Ken Goldin
Subject: Auction not running properly
I assume you know, but from the users end, no auctions are updating. Every single item still shows in the extended bidding phase. Every time I refresh my browser, it resets the 15 min clock.
It doesn't look like any items in the auction have received a bid yet in extended time.
No need to reply to this... wanted to make sure you knew.
Eric
email 2...he sends 3 minute later, look how quickly I reply
Sent: Friday, July 18, 2014 10:29 PM
To: Eric Matthews [kansasbaseball1957@yahoo.com]
Attachments:
Eric
We are receiving oer 50 bids a minute here
I don’t know what to tell you
From: Eric Matthews [mailto:kansasbaseball1957@yahoo.com]
Sent: Friday, July 18, 2014 10:32 PM
To: Ken Goldin
Subject: Re: Auction not running properly
I'm chatting with 3 different bidders on my Facebook baseball card site and all 4 of us are having the same issue. I've gone through the lots one at a time starting with the first lot on the site... not just my listings.
Hmmmm
On Friday, July 18, 2014 9:29 PM, Ken Goldin
wrote:
email three and NOT all in caps)
ERIC
LEAVE ME ALONE
I have 5 people here answering phones
Not a single bidder has emailed saying he cannot bid
Not a single bidder has called saying he cannot place a bid
System is working perfectly
From: Eric Matthews [mailto:kansasbaseball1957@yahoo.com]
Sent: Friday, July 18, 2014 11:08 PM
To: Ken Goldin
Subject: Re: Auction not running properly
We've now had more than 30 people try and no one can see any updates... not on Explorer, Google Chrome, Mozilla Firefox and a bunch of others I've never heard of.
The I.T. savvy guys say it sounds like your servers are not keeping up.
Either way, there is certainly an issue on your end.
Hope your I.T. people can figure it out!
Eric