I guess I am failing to see the heroism here. PSA f*cked up ..... PSA saw their fault before the rest of the world had a chance to bash them (thanks to you) and then PSA fixed their screw up.
Why is this becoming a more popular story?
All-in-all this is yet another negative strike against PSA .....
If they screw up 100,000 times and fix the problem 100,000 times are they considered a legit company?
It's the screw ups that concern me .... not the fixes.
I am glad that in your case you got a resolution that suits you ..... but that does NOT help the next guy.
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