Yes, I would worry, especially if they are being evasive about giving you the tracking info. If it were me in the AH's position, the first thing I would do would be to look up the tracking so I could tell you, "It was left on your porch on xxx date." or "UPS is showing the package as being in Miami. Check with them to see what is going on." No UPS shipment from SC to Boston should take 2 weeks to get there under normal circumstances (though as I type this, I am reminding myself that there was some serious weather on the east cost recently), but even if there were extenuating circumstances that delayed the package(s), they would need to give you those tracking numbers so that you can follow up with UPS and see where the issue is.
It may also be that they hadn't actually shipped your stuff yet, which would also explain why they couldn't give you the tracking numbers, but brings up another issue of them lying to you outright in saying they had.
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