Net54baseball.com Forums

Net54baseball.com Forums (http://www.net54baseball.com/index.php)
-   Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions (http://www.net54baseball.com/forumdisplay.php?f=2)
-   -   Do you leave negative feedback for excessive shipping? (http://www.net54baseball.com/showthread.php?t=221754)

Edwolf1963 04-29-2016 07:26 PM

Do you leave negative feedback for excessive shipping?
 
Curious if you leave neg. feedback (eBay) for high shipping charges? Do you feel it is warranted if you know the shipping charges before you bid? Should that even matter? Do you leave 1 or 2 stars then for what you may fee are high/excessive shipping charges? What do you feel is reasonable vs. excessive? Do you leave neg. for cards sent not well packed or protected - regardless if arrived damaged or not?

From my perspective, I don't leave neg. for shipping bcse I know it going in, but won't hesitate to tag 1 or 2 stars if I feel it's high/excessive. Especially if it's for a $40-$50 card, over $5 and comes in a reg. white envelope or .59 cent bubble wrap envelope.

Just interested in your take here :)

vintagetoppsguy 04-29-2016 07:30 PM

I agree, Ed. It's not right to leave a neg for excessive shipping if the fees are stated in the listing, but I'll definitely ding the stars.

Edited to add: I buy a lot of single cards, so "excessive" to me is anything over $6.

TheNightmanCometh 04-29-2016 08:04 PM

I'll leave neg. feedback if they send it in an envelope with little to no protection, and charge a price that warrants better care. As a buyer, if I pay $3 or more for shipping I have an expectation. I have this expectation because I sell on eBay and I know what things cost. I can ship an item in a bubble mailer, with a sleeve, and a top loader; Costs me $2.50 total for all of that combined with the cost of shipping. I understand that eBay charges 10% on shipping, which is a joke BTW, so if they charge $3, even $3.25 I won't think anything of it; as long as they ship it properly. But, to charge that much and throw it in a white envelope; to me that's gouging a customer and should be dealt with accordingly. And by accordingly I mean contacting the buyer to see if they'll make it right, if not then I leave neg. feedback. I should mention that I've only ever had one seller who took issue with that.

egri 04-29-2016 08:07 PM

I won't, since I knew the charge ahead of time, and so far I've been lucky that when the sellers I've bought from have charged high rates, it's because they're shipping it in a bombproof box.

D.P.Johnson 04-29-2016 08:11 PM

Quote:

Originally Posted by TheNightmanCometh (Post 1533374)
I'll leave neg. feedback if they send it in an envelope with little to no protection, and charge a price that warrants better care. As a buyer, if I pay $3 or more for shipping I have an expectation. I have this expectation because I sell on eBay and I know what things cost. I can ship an item in a bubble mailer, with a sleeve, and a top loader; Costs me $2.50 total for all of that combined with the cost of shipping. I understand that eBay charges 10% on shipping, which is a joke BTW, so if they charge $3, even $3.25 I won't think anything of it; as long as they ship it properly. But, to charge that much and throw it in a white envelope; to me that's gouging a customer and should be dealt with accordingly. And by accordingly I mean contacting the buyer to see if they'll make it right, if not then I leave neg. feedback. I should mention that I've only ever had one seller who took issue with that.

Not sure what kind of discount shipping you get, but the cheapest I can currently ship a 3 ounce package is $2.54., and this DOESN"T include the cost of a bubble mailer, sleeve, top loader, etc...

Sean1125 04-29-2016 08:16 PM

Quote:

Originally Posted by D.P.Johnson (Post 1533378)
Not sure what kind of discount shipping you get, but the cheapest I can currently ship a 3 ounce package is $2.54., and this DOESN"T include the cost of a bubble mailer, sleeve, top loader, etc...

Shipping 1 card:

Mail Cost: $2.54
Bubble Mailer $.11
Cardboard Pads $.16
Tape $.03
Biz Card and/or marketing Materials $.03-$.40
CS1 $.05
eBay charge 10% $.35

I charge $3.50 and payout $3.51~ on every shipment to get it to the door. Buyers who complain about shipping charges and how "you try to make money on them" get blocked.

irv 04-29-2016 08:17 PM

I have only written a few sellers telling them their shipping fees, using Global, are outrageous.

Surprisingly, a lot of sellers are not aware it is so expensive for us CDN's.
I have also seen other outrageous fees, like $47.00 dollars charged for one card using something other than Global but I haven't bothered wasting my time telling them as I am sure they are aware of it?

Needless to say, neither seller ever receives any bids from me.

Edit: I should add, a couple sellers I have notified have now changed their shipper from Global to something way more reasonable and affordable.

bbcard1 04-29-2016 08:28 PM

I try to notice shipping charges before I buy. I think the only time I've ever left negative feedback was on an overly difficult transaction, probably only once or twice in a couple thousand transactions.

JollyElm 04-29-2016 08:32 PM

Quote:

Originally Posted by Sean1125 (Post 1533381)
Shipping 1 card:

Mail Cost: $2.54
Bubble Mailer $.11
Cardboard Pads $.16
Tape $.03
Biz Card and/or marketing Materials $.03-$.40
CS1 $.05
eBay charge 10% $.35

I charge $3.50 and payout $3.51~ on every shipment to get it to the door. Buyers who complain about shipping charges and how "you try to make money on them" get blocked.

Is this a joke?? Why the heck does your business card and/or marketing materials get factored into the customer's cost of shipping???? That's not a buyer's responsibility to pay the costs of YOU promoting YOUR business. That's what revenue is for. Come on!!

vintagetoppsguy 04-29-2016 08:44 PM

Quote:

Originally Posted by JollyElm (Post 1533392)
Is this a joke?? Why the heck does your business card and/or marketing materials get factored into the customer's cost of shipping???? That's not a buyer's responsibility to pay the costs of YOU promoting YOUR business. That's what revenue is for. Come on!!

Hes only charging $3.50 shipping. What more do you want? Instead of $.11 for the bubble mailer, how about he charges $.51 and throws in the business card / marketing material for free? Would that make you feel better about the $3.50 shipping? :rolleyes:

pokerplyr80 04-29-2016 08:44 PM

I think it would be pretty ridiculous to leave negative feedback for shipping charges that you are aware of before you bid.

If a card is mailed to me unprotected in a white envelope I would leave negative feedback regardless of the shipping charge.

As far as people complaining of a $3-5 shipping charge that's why I don't sell on ebay and consign anything I'm looking to move. The time it takes to pack, ship, drive to the post office, cost of gas, etc more than makes up for the perceived discrepancy in materials alone.

JollyElm 04-29-2016 08:53 PM

Quote:

Originally Posted by vintagetoppsguy (Post 1533395)
Hes only charging $3.50 shipping. What more do you want? Instead of $.11 for the bubble mailer, how about he charges $.51 and throws in the business card / marketing material for free? Would that make you feel better about the $3.50 shipping? :rolleyes:

He's listing SPECIFIC charges for shipping, m_ron. Things like the cost of tape and the bubble mailer. 'Charging' someone for business cards and marketing materials is not a freaking SPECIFIC cost of shipping to be passed on to the buyer.

tribefan 04-29-2016 08:59 PM

Shipping 3 oz or less is now 2.45 after the USPS rollback a few weeks ago. The 9 cents per package savings should make a nice rebate for volume shippers.

vintagetoppsguy 04-29-2016 09:00 PM

Quote:

Originally Posted by JollyElm (Post 1533399)
He's listing SPECIFIC charges for shipping, moron. Things like the cost of tape and the bubble mailer. 'Charging' someone for business cards and marketing materials is not a freaking SPECIFIC cost of shipping to be passed on to the buyer.

Dumbass

Sean1125 04-29-2016 09:00 PM

Quote:

Originally Posted by JollyElm (Post 1533399)
He's listing SPECIFIC charges for shipping, moron. Things like the cost of tape and the bubble mailer. 'Charging' someone for business cards and marketing materials is not a freaking SPECIFIC cost of shipping to be passed on to the buyer.

The $3.50 charge is fully disclosed prior to purchasing the item. The additional cost for shipping cards above that is $.10 per item.

eBay taking $.35 per shipping charge which is something that is unable to be passed on to the consumer.

eBay also charges to list each item and Paypal charges to sell each item.

D.P.Johnson 04-29-2016 09:04 PM

What about the cost of printer ink and labels???...:)...

vintagetoppsguy 04-29-2016 09:06 PM

Quote:

Originally Posted by Sean1125 (Post 1533381)
Buyers who complain about shipping charges and how "you try to make money on them" get blocked.

I think we found you one right here in this thread.

Hey, Weeping Willow, err, I mean Jolly Elm, how about sharing your eBay ID here so that several of us can block you?

Sean1125 04-29-2016 09:16 PM

Quote:

Originally Posted by D.P.Johnson (Post 1533406)
What about the cost of printer ink and labels???...:)...

As a collector trying to connect with other collectors you should be factoring in your printer ink, labels (I forgot those on the list above, whoops - it's actually a loss of 4 cents per package), and business cards.

How many of you guys are here that are collectors, but have a business card for your hobby business?

I meet quite a few guys who set up at card shows on the weekend that pass out business cards and are collectors. Their table cost and business card cost may be minimal, but it still factors in.

Let's get back to the topic: negative feedback for excessive shipping. Would you leave a negative feedback for an charge of $3.50, disclosed at the time of listing?

Rookiemonster 04-29-2016 09:19 PM

I feel a heart felt apology coming on
 
Any who , I don't mind what someone charges for shipping.i make a price on a card and factor in the shipping. If it more then I'm willing to pay for the card. I don't buy it . I hate when I get a ridge card holder and not a top loader. I just might never buy a card from you again.


I will leave neutral feedback and low stars if you ship me any card between only two piece of cardboard and blue tape! ✌🏽

JollyElm 04-29-2016 09:23 PM

Quote:

Originally Posted by vintagetoppsguy (Post 1533402)
Dumbass

Just like a few years ago, a-hole. Any f**** time. Bring it, tough guy. Bring it!!!!!

JollyElm 04-29-2016 09:26 PM

Quote:

Originally Posted by Sean1125 (Post 1533403)
The $3.50 charge is fully disclosed prior to purchasing the item. The additional cost for shipping cards above that is $.10 per item.

eBay taking $.35 per shipping charge which is something that is unable to be passed on to the consumer.

eBay also charges to list each item and Paypal charges to sell each item.

Listen, Sean. You can charge whatever the hell you want for shipping. I've bought quite a lot from you off of ebay. No problem. My 'objection' is you adding your marketing expenses to your list in your first post. Tape and envelopes are specifically a part of a buyer's expense to get something shipped. Paying for your business cards is an operating expense and has nothing to do with the actual mailing.

Sean1125 04-29-2016 09:30 PM

Quote:

Originally Posted by JollyElm (Post 1533421)
Listen, Sean. You can charge whatever the hell you want for shipping. I've bought quite a lot from you off of ebay. No problem. My 'objection' is you adding your marketing expenses to your list in your first post. Tape and envelopes are specifically a part of a buyer's expense to get something shipped. Paying for your business cards is an operating expense and has nothing to do with the actual mailing.

I understand your point of view. I respectfully disagree.

Any way we look at it this is a matter of a few cents and washes out.

I didn't add in label cost, the $.05-$.10 eBay cost to get the item up, or the $.30+2.9% Paypal fee. At the end of the day the only entity winning on shipping cost is eBay/Paypal.

vintagetoppsguy 04-29-2016 09:37 PM

Quote:

Originally Posted by JollyElm (Post 1533419)
Just like a few years ago, asshole. Any fucking time. Bring it, tough guy. Bring it!!!!!

What happened a few years ago? Be very spevific about all the details because if you dont, I will (and I still have the PMs to back it up). Go ahead, tell exactly what happened.

D.P.Johnson 04-29-2016 09:40 PM

Quote:

Originally Posted by Sean1125 (Post 1533416)
As a collector trying to connect with other collectors you should be factoring in your printer ink, labels (I forgot those on the list above, whoops - it's actually a loss of 4 cents per package), and business cards.

How many of you guys are here that are collectors, but have a business card for your hobby business?

I meet quite a few guys who set up at card shows on the weekend that pass out business cards and are collectors. Their table cost and business card cost may be minimal, but it still factors in.

Let's get back to the topic: negative feedback for excessive shipping. Would you leave a negative feedback for an charge of $3.50, disclosed at the time of listing?

My comment wasn't directed at you Sean; I'm actually impressed you've figured out exactly what it DOES cost to ship a small package. I remember this topic (the cost of shipping) being discussed before, and I think it sheds some light on the subject, expecially for those people who think sellers are "gouging" when they charge $3.00 or so to ship an item.
Anyway, with that being said, NO I don't think $3.50 is excessive for shipping an item, and I wouldn't leave negative feedback...

begsu1013 04-29-2016 09:49 PM

to answer you question directly...

it depends:


q: if i pay $3.50 and it's properly packed?

a: great. posi feedback.


q: if i pay $3.50 and it shows up in a white envelope, but still unscathed?

a: i say "wow", note the brass balls but still don't leave neg feedback.


q: if i pay $3.50+ and it shows up in a white envelope and is damaged?

a: heaven help them.

JollyElm 04-29-2016 10:05 PM

Quote:

Originally Posted by vintagetoppsguy (Post 1533426)
What happened a few years ago? Be very spevific about all the details because if you dont, I will (and I still have the PMs to back it up). Go ahead, tell exactly what happened.

Your whole purpose in life, as anyone can see by reading any thread you're involved in, is just to be an a-hole to everybody. It's hilarious!!! I mean the rest of us get in arguments or disagreements here and there, because we're normal human beings, but you?? 100% snarky anger 100% of the time.

Oh, and it involves you being a fucking tough guy, d-bag. Complaining and carping because in your dumba** mind I was posting too much for a new guy. And you obviously thought I would be 'frightened' of you. So I specifically asked you where you live so maybe we could have a little meet up. Because if you were anywhere near me on the east coast, anywhere, I would've been happy to meet up with you and see how tough you really are. But, alas, you were in Texas. And I believe you sent me a pic of your license but said something to the effect of, I'm moving so I won't be living there very soon. Aw, you saved the PM's. How cute.

vintagetoppsguy 04-29-2016 10:11 PM

Quote:

Originally Posted by JollyElm (Post 1533437)
Your whole purpose in life, as anyone can see by reading any thread you're involved in, is just to be an asshole to everybody. It's hilarious!!! I mean the rest of us get in arguments or disagreements here and there, because we're normal human beings, but you?? 100% snarky anger 100% of the time.

Oh, and it involves you being a fucking tough guy, douchebag. Complaining and carping because in your dumbass mind I was posting too much for a new guy. And you obviously thought I would be 'frightened' of you. So I specifically asked you where you live so maybe we could have a little meet up. Because if you were anywhere near me on the east coast, anywhere, I would've been happy to meet up with you and see how tough you really are. But, alas, you were in Texas. And I believe you sent me a pic of your license but said something to the effect of, I'm moving so I won't be living there very soon. Aw, you saved the PM's. How cute.

Your close, but a little bit off. First of all, you're the one that started with the name calling in this thread. Your foul mouth has got you banned from here before, I am sure it will again. As far as what happened a couple years ago, I told you I would be willing to fly out to wherever you are and meet up on my dime. Its still a standing offer. I sent you the copy of my drivers license to show you how serious I was. Still am. All you have to do is provide me a picture ID and a verifiable address. After all, I would hate to brake the wrong guys jaw. PM me with that information and we got a date.

begsu1013 04-29-2016 10:18 PM

this is hilariously sad, guys....

got the popcorn ready regardless.

http://i100.photobucket.com/albums/m...pshbjs5tqd.gif

vintagetoppsguy 04-29-2016 10:26 PM

Quote:

Originally Posted by begsu1013 (Post 1533442)
this is hilariously sad, guys....

got the popcorn ready regardless.

http://i100.photobucket.com/albums/m...pshbjs5tqd.gif

Heres the thread that started it all. He was posting multiple listings on the BST. As you can see, I politely asked him to consolidate his threads - I even said please. After all, it is a rule. Even Leon told him so. You can really tell his character by his responses. It doesnt take him long to start in with the name calling and cursing...

http://www.net54baseball.com/showthread.php?t=152334

TheNightmanCometh 04-29-2016 11:12 PM

Quote:

Originally Posted by Sean1125 (Post 1533381)
Shipping 1 card:

Mail Cost: $2.54
Bubble Mailer $.11
Cardboard Pads $.16
Tape $.03
Biz Card and/or marketing Materials $.03-$.40
CS1 $.05
eBay charge 10% $.35

I charge $3.50 and payout $3.51~ on every shipment to get it to the door. Buyers who complain about shipping charges and how "you try to make money on them" get blocked.

You see, that I wouldn't have a problem with. Now, if you charged that and stuck a card in an envelope, I'm going to be wondering why you charged so much for shipping.

JollyElm 04-29-2016 11:28 PM

Quote:

Originally Posted by vintagetoppsguy (Post 1533438)
Your close, but a little bit off. First of all, you're the one that started with the name calling in this thread. Your foul mouth has got you banned from here before, I am sure it will again. As far as what happened a couple years ago, I told you I would be willing to fly out to wherever you are and meet up on my dime. Its still a standing offer. I sent you the copy of my drivers license to show you how serious I was. Still am. All you have to do is provide me a picture ID and a verifiable address. After all, I would hate to brake the wrong guys jaw. PM me with that information and we got a date.

I was replying to Sean, m_ron, and as usual you jumped in to be a do_che, because that's what you do time after time after time. Provide my address to you??? F_ck you. My life and my line of work is way too important to me to give an absolute piece of crap like you anything. You're just a laughable loser and you're still instigating stuff day after day after day. You're probably j_king off to this thread right now thinking you're getting to me. All I can say is ha ha ha.

vintagetoppsguy 04-29-2016 11:33 PM

Quote:

Originally Posted by JollyElm (Post 1533462)
I was replying to Sean, moron, and as usual you jumped in to be a douche, because that's what you do time after time after time. Provide my address to you??? Fuck you. My life and my line of work is way too important to me to give an absolute piece of crap like you anything. You're just a laughable loser and you're still instigating stuff day after day after day. You're probably jerking off to this thread right now thinking you're getting to me. All I can say is ha ha ha.

You were banned once for your cursing and personal attacks, I see it happening again.

http://www.net54baseball.com/showthread.php?t=208060

Page 5, Post #44

I'm done with this.

JollyElm 04-30-2016 12:05 AM

Quote:

Originally Posted by vintagetoppsguy (Post 1533463)
You were banned once for your cursing and personal attacks, I see it happening again.

http://www.net54baseball.com/showthread.php?t=208060

Page 5, Post #44

I'm done with this.

You're done with it??? You're the one creating all of this. Just like you always do.

And I like how you referenced the original thread. In it, I provide a screenshot showing what you were saying was completely untrue. It's right there for everyone to see. And like I said back then, YOU don't make the rules. And yet you just had to keep coming back again and again instead of simply moving on.

JollyElm 04-30-2016 12:09 AM

Quote:

Originally Posted by vintagetoppsguy (Post 1533463)
You were banned once for your cursing and personal attacks, I see it happening again.

http://www.net54baseball.com/showthread.php?t=208060

Page 5, Post #44

I'm done with this.

And again you are completely dishonest. The guy called me a troll before I insulted him back. See, it's a reply. I don't start crap like you do, but if you come after me I come after you. And I was banned for basically a few hours for using bad language and immediately reinstated. I know you think you're being clever by saying it got me kicked off the site, but everyone knows that's not the case.

TheNightmanCometh 04-30-2016 01:49 AM

Both of you, knock it off. You wanna have a battle of words, or fists, take it to the PM.

tonyo 04-30-2016 06:04 AM

1 Attachment(s)
Quote:

Originally Posted by Edwolf1963 (Post 1533354)
Curious if you leave neg. feedback (eBay) for high shipping charges? Do you feel it is warranted if you know the shipping charges before you bid? Should that even matter? Do you leave 1 or 2 stars then for what you may fee are high/excessive shipping charges? What do you feel is reasonable vs. excessive? Do you leave neg. for cards sent not well packed or protected - regardless if arrived damaged or not?

From my perspective, I don't leave neg. for shipping bcse I know it going in, but won't hesitate to tag 1 or 2 stars if I feel it's high/excessive. Especially if it's for a $40-$50 card, over $5 and comes in a reg. white envelope or .59 cent bubble wrap envelope.

Just interested in your take here :)

I have gotten to the point where I will factor in the cost of shipping to what I am willing to pay prior to bidding. Then if the card arrives intact I automatically leave positive feedback and 4 stars across the board without thinking about it.

Saves a lot of drama and time.

I have very rarely had a card arrived damaged. Once a package arrived opened with no contents. That was from COMC and they refunded me with no questions asked. Recently the PWE and card in the photo arrived in a plastic bag and a note from the post office apologizing for the damage. This was from a board member so I didn't bother mentioning it.

cammb 04-30-2016 06:37 AM

1 Attachment(s)
The seller apologized for sending in plain white envelope, blamed it on his secretary and made a partial refund. Luckily, card wasnt damaged. Sent it to SGC and received same grade.

Peter_Spaeth 04-30-2016 06:50 AM

Quote:

Originally Posted by cammb (Post 1533495)
[ [/URL]

The seller apologized for sending in plain white envelope, blamed it on his secretary and made a partial refund. Luckily, card wasnt damaged. Sent it to SGC and received same grade.

Miracle that card was not damaged. And how much you wanna bet it's his writing not his secretary's?

Leon 04-30-2016 06:56 AM

Infraction given. Either leave that language at the door or you will be shown where it is. ANd I should add, your next outburst of profanity on this board will in fact be your last one.

Quote:

Originally Posted by JollyElm (Post 1533437)
Your whole purpose in life, as anyone can see by reading any thread you're involved in, is just to be an a-hole to everybody. It's hilarious!!! I mean the rest of us get in arguments or disagreements here and there, because we're normal human beings, but you?? 100% snarky anger 100% of the time.

Oh, and it involves you being a fucking tough guy, d-bag. Complaining and carping because in your dumba** mind I was posting too much for a new guy. And you obviously thought I would be 'frightened' of you. So I specifically asked you where you live so maybe we could have a little meet up. Because if you were anywhere near me on the east coast, anywhere, I would've been happy to meet up with you and see how tough you really are. But, alas, you were in Texas. And I believe you sent me a pic of your license but said something to the effect of, I'm moving so I won't be living there very soon. Aw, you saved the PM's. How cute.


Leon 04-30-2016 06:59 AM

Quote:

Originally Posted by JollyElm (Post 1533467)
And again you are completely dishonest. The guy called me a troll before I insulted him back. See, it's a reply. I don't start crap like you do, but if you come after me I come after you. And I was banned for basically a few hours for using bad language and immediately reinstated. I know you think you're being clever by saying it got me kicked off the site, but everyone knows that's not the case.

Actually, yes that is the reason. We don't need potty mouths on this board.

Brian Van Horn 04-30-2016 07:03 AM

1 Attachment(s)
I tell the person up front that their shipping costs are too high. If the person doesn't negotiate, then I move on. One exception recently was a group of Willards Chocolates I picked up on eBay. The charge was $3.00 s/h on each lot and shipping was not reduced with multiple winning lots. The reason I didn't object to $18.00 s/h was only because the cards were coming from Canada. It was evident from the postage that the guy wasn't make money off the deal.

Peter_Spaeth 04-30-2016 07:21 AM

Quote:

Originally Posted by Leon (Post 1533499)
Infraction given. Either leave that language at the door or you will be shown where it is. ANd I should add, your next outburst of profanity on this board will in fact be your last one.

http://www.successwithlogan.com/ :D

Buythatcard 04-30-2016 07:40 AM

As long as a seller discloses his shipping costs up front, I see no reason why a buyer should not leave 5 stars for S/H charges. It's up to a buyer to walk away from a listing when they believe the costs are too high. Many buyers forget that the seller also has to include insurance costs.

Why don't I see any complaints about the outrageous shipping costs that some of the AH's charge?

One side note, I think that if someone wishes to show a badly damaged envelope on the board, at least cover up the sellers address. Yes, he should have shipped it in a more secure envelope but I would hope that he has learned from his past mistakes. There is absolutely no reason to show the board where the seller lives. Just my opinion.

Leon 04-30-2016 07:46 AM

Quote:

Originally Posted by Buythatcard (Post 1533511)

One side note, I think that if someone wishes to show a badly damaged envelope on the board, at least cover up the sellers address. Yes, he should have shipped it in a more secure envelope but I would hope that he has learned from his past mistakes. There is absolutely no reason to show the board where the seller lives. Just my opinion.

Agreed and taken care of. We shouldn't generally post addresses or personal information on the board.

Sean1125 04-30-2016 07:53 AM

Quote:

Originally Posted by Brian Van Horn (Post 1533502)
I tell the person up front that their shipping costs are too high. If the person doesn't negotiate, then I move on. One exception recently was a group of Willards Chocolates I picked up on eBay. The charge was $3.00 s/h on each lot and shipping was not reduced with multiple winning lots. The reason I didn't object to $18.00 s/h was only because the cards were coming from Canada. It was evident from the postage that the guy wasn't make money off the deal.

Shipping to Canada is the same deal. I charge $9+.$90 per item. Base shipping is $8.79 or so and if you go above a few hundred dollars or prirority the cost jumps to over $30

vintagetoppsguy 04-30-2016 07:58 AM

Quote:

Originally Posted by Buythatcard (Post 1533511)
As long as a seller discloses his shipping costs up front, I see no reason why a buyer should not leave 5 stars for S/H charges. It's up to a buyer to walk away from a listing when they believe the costs are too high. Many buyers forget that the seller also has to include insurance costs.

Here's why I think its OK to ding the stars, but not leave negative feedback. By placing a bid, you are basically agreeing to the shipping charge. But, just because you agree to it, doesn't mean you think its reasonable or fair. When leaving feedback, one of the questions asked is 'How reasonable were the shipping and handling charges?' Ebay is asking our opinion. Again, just because you agreed to it, doesn't make it reasonable. Thats what the stars are for - to express our opinion. If its our opinion that the shipping and handling charges were not reasonable, we should say so (by leaving what we feel is an appropriate star rating).

Just my $.02

pawpawdiv9 04-30-2016 08:02 AM

I get asked about high shipping charges. Its written on the Ebay listings that I use Priorty Flat rate boxes and I also insure the items. Items under 50, I will use signature confirmation. You may be asking why??? I use these boxes for protection, since most items are slabbed cards.
Now I recently sent 1 slabbed card (200$ value) it cost $6.80 for the box plus insurance cost $3.35 for a total of $10.15, and I acutally only charged 9.50 on this listing.
And folks complain it being high???
Another cost example: (a $1700 card)- it cost $6.80 plus insurance $17.25 for a total of $24.05
Another listing: (a $1900 card)- it cost $6.80 plus insurance $26.35 for a total of $33.15

**Also note that SMALL flat boxes are $6.80 and MED flat boxes are $13.75 and LARGE flat boxes are $18.75,
so when I put $20 and use a MED box, on larger items/groups with $3 signature confirmation, and insurance, plus bubblewrap/tape/popcorn --it does cost that, and I don't have a mail pickup service.

JustCollectVP 04-30-2016 08:03 AM

Why do discussion about shipping expenses sound more like political or religious arguments? It is amazing how polarizing something as simple as sending a package in the mail can be.

I think that the answers should be pretty simple:

1. If the shipping cost is clearly noted and reasonable care and effort warrants the cost, then reasonable feedback should be left.

2. If the shipping cost is clearly noted and less than reasonable care or effort was made, then stars should be dinged.

3. If the shipping cost was misrepresented, no responsible care or effort was taken or the packaged arrived in a less than desirable manner, then negative feedback should be left to alert and warn other potential buyers.

What is a reasonable price for shipping falls back into specific personal opinion, but I think that trying to figure out if someone is making a couple of pennies on shipping and then grabbing a pitchfork, torch and a noose might be a little extreme. After all, the seller is still responsible for the item arriving to you safely and in the condition advertised, and with that responsibility comes an assumed risk that very few buyers consider.

Shipping or including personal or business materials in a package is an expense that need not be passed on to the seller, however.

So, to answer the question raised by the OP, if you know the rules in advance, and the seller delivers as expected, I don't believe a negative is in order. However, I don't see anything wrong with making a statement on the: "How reasonable were the shipping and handling charges?" section by leaving fewer than 5 stars.

Laxcat 04-30-2016 08:06 AM

I don't move as much merchandise as Sean, but I have calculated the exact same way. I don't have promo materials but I do include a business card. I send cheap cards (under $5) in a PWE for $1. I've had people pay extra shipping to get the cheaper cards in a mailer, because they understand shipping isn't free. Everything else at least gets a bubble mailer and is $3.

Everything I mail goes in a top loader or semi rigid and is double bagged before it is mailed. It gets the cardboard and bubble wrap treatment if it is going in a mailer.

I have never understood someone being dinged for shipping charges as long as the item is received in same condition AND THE CHARGES ARE IN BLACK & WHITE, right there in front of you, when the purchase is made. When the seller undercharges on shipping does anyone send extra money? Of course not.

I see absolutely no problem with the way Sean does business. His .10 each additional item is actually quite fair.

Laxcat 04-30-2016 08:14 AM

The people that bitch about shipping are the same people that would go in a corner store and ask if the fountain soda is cheaper if you just poured it in their hands. Then asks if you can break a hundred.

Buythatcard 04-30-2016 08:32 AM

I believe that many buyers who ding the stars do not even know what reasonable shipping costs are. Do they factor in the cost of materials, the cost of insurance, the actual cost of the shipping?

Many items that I ship cost more to ship than I actually state in my listing. I don't go back to the buyer and complain that it's costing me more to ship than I stated. If I said it cost something in my listing, that is exactly what the buyer is charged.

begsu1013 04-30-2016 08:36 AM

Quote:

Originally Posted by Laxcat (Post 1533529)
The people that bitch about shipping are the same people that would go in a corner store and ask if the fountain soda is cheaper if you just poured it in their hands. Then asks if you can break a hundred.

how much for 1 rib?

cammb 04-30-2016 08:39 AM

Quote:

Originally Posted by vintagetoppsguy (Post 1533521)
Here's why I think its OK to ding the stars, but not leave negative feedback. By placing a bid, you are basically agreeing to the shipping charge. But, just because you agree to it, doesn't mean you think its reasonable or fair. When leaving feedback, one of the questions asked is 'How reasonable were the shipping and handling charges?' Ebay is asking our opinion. Again, just because you agreed to it, doesn't make it reasonable. Thats what the stars are for - to express our opinion. If its our opinion that the shipping and handling charges were not reasonable, we should say so (by leaving what we feel is an appropriate star rating).

Just my $.02

+1

Leon 04-30-2016 08:41 AM

Quote:

Originally Posted by begsu1013 (Post 1533537)

classic..and great reference back to Lax...

Laxcat 04-30-2016 08:46 AM

Quote:

Originally Posted by Leon (Post 1533540)
classic..and great reference back to Lax...

Still one of my favorite movies ever!

begsu1013 04-30-2016 09:07 AM

did you ever notice that he actually got the rib for free?

Laxcat 04-30-2016 09:21 AM

Quote:

Originally Posted by begsu1013 (Post 1533550)
did you ever notice that he actually got the rib for free?

Ha. Yeppers. Makes it an even better analogy for eBay!

D. Bergin 04-30-2016 09:43 AM

1 Attachment(s)
This guy undercharged me for shipping. Charged me two bucks, and it cost him $3.22 to ship out. Unfortunately he only used about 3 cents in supplies.

Big stack of unique paper items, lost in the bottom of a sort bin, somewhere in the USPS postal system.

Wish he'd charged me 10 bucks and packed it so it would have actually made it to me in one piece.

Laxcat 04-30-2016 09:52 AM

That's a different story. He wasn't trying to make money off of shipping. He is just an idiot. Also, do you assign any blame to USPS? I would. They took money to transport one item from one place to another. Regardless of contents or shipping material, shouldn't they be able to do that ONE simple thing. Did you purchase insurance on the stuff?

D. Bergin 04-30-2016 10:05 AM

Quote:

Originally Posted by Laxcat (Post 1533562)
That's a different story. He wasn't trying to make money off of shipping. He is just an idiot. Also, do you assign any blame to USPS? I would. They took money to transport one item from one place to another. Regardless of contents or shipping material, shouldn't they be able to do that ONE simple thing. Did you purchase insurance on the stuff?


Guy knew he screwed up and refunded me right away. I got a great deal on the lot so would have much rather had the items. I didn't ding him. Just felt really bad about some great vintage material being destroyed.

No, I didn't blame USPS. If you saw the way it was packaged, there was no way it was ever going to make it to me in one piece. Especially seeing that he shipped it "Media Mail".

At least 2 lb's of loose paper items, stuffed into a plain white envelope, very little if any tape, and a mailing label which consisted of a single piece of copy paper barely scotch taped to the top of the package. I was shocked the mailing label even survived to get the empty envelope to the right address.

If the USPS have any blame along the way, it's perhaps that they never should have accepted the package to begin with, but he printed out the mailing label himself, so he could have easily just tossed it in a Mail Deposit box. Once it was in the system, it had no chance.

Exhibitman 04-30-2016 11:13 AM

Above a certain price I sell with free domestic shipping. Saves me the hassles of dealing with pissy buyers over a few centavos. And I recycle all the envelopes and boards and card holders I receive from my buys so my cost is postage and tape. Environmentally friendly and economical.

If a shipping cost is disclosed up front I factor it into the deal same as a BP from an AH

I will ding a seller for poor packing and if he won't combine shipping charges.

xplainer 04-30-2016 11:54 AM

I'd like to add this to the thread...

How big a boy are you?
How do I get to where you're at?
You going to be there all day?:D

irv 04-30-2016 12:19 PM

Quote:

Originally Posted by Brian Van Horn (Post 1533502)
I tell the person up front that their shipping costs are too high. If the person doesn't negotiate, then I move on. One exception recently was a group of Willards Chocolates I picked up on eBay. The charge was $3.00 s/h on each lot and shipping was not reduced with multiple winning lots. The reason I didn't object to $18.00 s/h was only because the cards were coming from Canada. It was evident from the postage that the guy wasn't make money off the deal.

That's just silly the way the guy used so many stamps. Totally unnecessary as all of them could have been eliminated with a simple trip to the Post Office.
(Just assuming a Post Office was an option and not knowing the details of the transaction/shipping agreement?)

savedfrommyspokes 04-30-2016 12:21 PM

What is frustrating to me are the buyers who buy multiple cards, and subsequently make a payment for each card individually through paypal. Even more frustrating is when the buyer then turns right around and asks for a refund back on ALL of the excess s/h. Most recently, I had a buyer pay for 9 cards (each with $1 s/h) separately through paypal. These 8 additional payments caused me to incur an unexpected $2.40 in paypal transaction fees. The buyer called me and asked if I would still honor my s/h cap of $3.....not likely, as the extra $2.40 in fees are not covered by the $3 s/h cost.

In addition, my descriptions mention that the $3 s/h cap is only applicable to orders paid for on a single payment...in other words, I will try to find a way to appease the buyer w/o going in the hole on expenses. In this case, I appeased the buyer by sending him 5-6 off grade cards of his favorite player.

Luke 04-30-2016 12:35 PM

Quote:

Originally Posted by irv (Post 1533596)
That's just silly the way the guy used so many stamps. Totally unnecessary as all of them could have been eliminated with a simple trip to the Post Office.
(Just assuming a Post Office was an option and not knowing the details of the transaction/shipping agreement?)

Unless the seller has $100s of dollars tied up in old stamps that aren't worth any more than face value. Then it is not silly or unnecessary.

D. Bergin 04-30-2016 12:39 PM

Quote:

Originally Posted by savedfrommyspokes (Post 1533597)
What is frustrating to me are the buyers who buy multiple cards, and subsequently make a payment for each card individually through paypal. Even more frustrating is when the buyer then turns right around and asks for a refund back on ALL of the excess s/h. Most recently, I had a buyer pay for 9 cards (each with $1 s/h) separately through paypal. These 8 additional payments caused me to incur an unexpected $2.40 in paypal transaction fees. The buyer called me and asked if I would still honor my s/h cap of $3.....not likely, as the extra $2.40 in fees are not covered by the $3 s/h cost.

In addition, my descriptions mention that the $3 s/h cap is only applicable to orders paid for on a single payment...in other words, I will try to find a way to appease the buyer w/o going in the hole on expenses. In this case, I appeased the buyer by sending him 5-6 off grade cards of his favorite player.


Yeah, that's a pet peeve of mine to. Sometimes it's an impatient buyer, sometimes it's an Ebay software issue that's causing the buyers problems in the shopping cart.

That's why I try to make it clear to buyers to not attempt to pay for their auctions or purchases if they have won more then 1 item from me, until I send them a separate adjusted invoice.

Doesn't always work, but I think it cuts down on the occurrences.

Laxcat 04-30-2016 12:45 PM

Quote:

Originally Posted by D. Bergin (Post 1533616)
Yeah, that's a pet peeve of mine to. Sometimes it's an impatient buyer, sometimes it's an Ebay software issue that's causing the buyers problems in the shopping cart.

That's why I try to make it clear to buyers to not attempt to pay for their auctions or purchases if they have won more then 1 item from me, until I send them a separate adjusted invoice.

Doesn't always work, but I think it cuts down on the occurrences.

Agreed. I do free shipping if you buy 10 or more items at once. I do find that some people don't understand the shopping cart.

glchen 04-30-2016 01:26 PM

Quote:

Originally Posted by Sean1125 (Post 1533381)
Shipping 1 card:

Mail Cost: $2.54
Bubble Mailer $.11
Cardboard Pads $.16
Tape $.03
Biz Card and/or marketing Materials $.03-$.40
CS1 $.05
eBay charge 10% $.35

I charge $3.50 and payout $3.51~ on every shipment to get it to the door. Buyers who complain about shipping charges and how "you try to make money on them" get blocked.

As others have mentioned, the cost for a 3oz package is now $2.45. For 4oz (thru 8oz), it is $2.60. You can mail a PSA graded card (or raw card) in a 3oz bubble mailer, but an SGC or Beckett will need 4oz. I think sellers can say anything they need to in order to justify the cost of shipping. I've heard sellers adding in the cost of the gas it costs them to drive to the Post Office to drop off the package and even the depreciation of their vehicle. Buyers just care about the cost of the postage, and I think they're willing to give a little leeway for the bubble mailer. This is why I always use the pre-printed ebay shipping labels, and I never show the cost of the shipping unless it is more than the buyer paid. In general, my costs for shipping a PSA card would be:

Mail Cost: $2.45
Bubble Mailer $.10
Postcard sized penny saver to protect slab: $.02
eBay charge 10% $.33

I put a thin piece of cardboard (from the free small priority mail boxes) on each side of the card. I also tape the packing slip to the cardboard with the buyer's address showing in the very unlikely event the card is separated from the package. I charge $3.25 for shipping (and it used to be $3 before the postage rates went up at the beginning of the year). Using this rate, I've never gotten a negative feedback on my sales. I've been dinged a little, but never down to 1 or 2 stars, and never anything to threaten my Top Rated Seller status. And you can say that I technically think I make a small profit on my shipping. Personally, I really think a key to getting good ebay satisfaction from buyers is if you ship the card really fast, and the buyer has it in his/her hands really quick, they will forgive a lot of things, even slightly higher shipping charges.

About marketing charges, I would never charge the buyer for that. C'mon you're charging the buyer slightly more, and you want to win more of their business by giving them a business card? If you want more of their business, I think they'd much prefer lower shipping cost. And anyway, if you file Schedule C for your business, those marketing costs (and costs of the bubble mailer, etc) are all tax deductible. And I saw that Just Collect posted to this thread also. The last time I won from them on ebay, they even sent me a free Just Collect t-shirt. (Granted my winning was over $1K.) Seriously, that is marketing that you remember. I toss business cards straight into my recycling bin without ever looking at them whenever I get them in my packages.

savedfrommyspokes 04-30-2016 01:30 PM

Quote:

Originally Posted by Laxcat (Post 1533618)
Agreed. I do free shipping if you buy 10 or more items at once. I do find that some people don't understand the shopping cart.

The not understanding how to use the shopping cart is the most common excuse I have received back from these buyers.....I implore buyers in my listing to use the shopping cart and offer simplistic directions on how to use it.

Another excuse I have heard is "I did not realize I was buying all of these items from the same seller".....wow, just wow.

To me, it appears that part of the problem causing buyers to make these multiple payments centers around the fact that most buyers are only given the option to checkout/pay for items when using the BIN option. It may be an extra click for a buyer buying one item, but if ebay removed the BIN option and only went with the "add to cart" option, this problem would be severely cut back.

Awhile back I called ebay and had my buying account set up so, in most cases, I can use the BIN option and NOT have to send an immediate payment. This would allow me to buy multiple items from one seller over time to save on s/h. However, I still have to use the cart to receive and "promotional" discounts that the seller is offering.

slidekellyslide 04-30-2016 02:42 PM

Quote:

Originally Posted by cammb (Post 1533495)
The seller apologized for sending in plain white envelope, blamed it on his secretary and made a partial refund. Luckily, card wasnt damaged. Sent it to SGC and received same grade.

OH MY! This is a person who needs a good punch to the face. Who mails a card like that in an envelope?? Who??

bobbyw8469 04-30-2016 03:33 PM

Quote:

I have only written a few sellers telling them their shipping fees, using Global, are outrageous.
That isn't the seller. That is EBay. Ebay is charging that fee. Sellers ship it to a center in Kentucky and wipe their hands of it.

Hot Springs Bathers 04-30-2016 03:42 PM

I have a question for you guys that do sell on eBay. Do you have to use the eBay shipping system or do you just process and mail on your own?

D. Bergin 04-30-2016 04:25 PM

Quote:

Originally Posted by Hot Springs Bathers (Post 1533722)
I have a question for you guys that do sell on eBay. Do you have to use the eBay shipping system or do you just process and mail on your own?


I use Stamps.com for most packages, and it sends the tracking info back to Ebay.

Will use Ebay for Internationals because they give better discounts for that. Ebay used to give discounts for heavier Priority packages, but not so much anymore.

Stamps still showing $2.60 to me for 3 oz's and under. Doesn't make much difference though, since I pack everything heavier then 3oz's anyways, even if it's just a card. You could say it's wasteful, but it's going to get where it's going in the same shape it left in.

irv 04-30-2016 06:02 PM

Quote:

Originally Posted by LukeLyon (Post 1533611)
Unless the seller has $100s of dollars tied up in old stamps that aren't worth any more than face value. Then it is not silly or unnecessary.

Not likely, but I guess it's a possibility?

Quote:

Originally Posted by bobbyw8469 (Post 1533719)
That isn't the seller. That is EBay. Ebay is charging that fee. Sellers ship it to a center in Kentucky and wipe their hands of it.

It's a sellers choice whether they choose to use E-Bay shipping or not.

The majority of the cards I purchase now are way cheaper than Global and certainly cheaper than the price of the card I am purchasing.

Global is expensive and on the cards I purchase, is sometimes double and triple the price of the card.:eek:

It makes zero sense purchasing a $4.00-$5.00 card only to have to pay $14.00 dollars+ in shipping fees plus another few bucks for import fees which get applied using the Global shipping as well.

Most I usually pay now, to my door, is $4-$5 or less.

nat 04-30-2016 07:09 PM

Shipping is just part of the cost of the card. If the card is worth $X to you, you pay up to $X to have it. And part of having it is having it sent to you. Neither the buyer nor the seller should care what the shipping cost is. If you charge $40 for shipping buyers are just going to bid $(X-40) for it. How the cost is distributed between the card and the shipping charge really doesn't matter.

So no, don't leave negative feedback for high shipping charges. Just put in a lower bid than you would otherwise.

drmondobueno 04-30-2016 07:56 PM

Quote:

Originally Posted by vintagetoppsguy (Post 1533521)
Here's why I think its OK to ding the stars, but not leave negative feedback. By placing a bid, you are basically agreeing to the shipping charge. But, just because you agree to it, doesn't mean you think its reasonable or fair. When leaving feedback, one of the questions asked is 'How reasonable were the shipping and handling charges?' Ebay is asking our opinion. Again, just because you agreed to it, doesn't make it reasonable. Thats what the stars are for - to express our opinion. If its our opinion that the shipping and handling charges were not reasonable, we should say so (by leaving what we feel is an appropriate star rating).

Just my $.02

+1.

That's how I look at it. I have left negative or neutral feedback for shipping when costs are obviously skewed, such as failing to combine shipping, higher shipping costs for an item shipped relatively unprotected. I will say, in my comments, my bid reflects the cost of shipping.

On auction houses, especially those who charge for postage, supplies, handling, etc, I don't bid mch, if at all for many AH these days. In my prior life managing a profit center, many of these descriptive items are actually labor and material costs. I consider this no more than an attempt to increase profitability and, with the A H juice running up to 20%, any explanation is no more than justification for suckers. Just my two bucks worth, which is now $2.60 with S&H.

By the way, I make several purchases from shippers in Japan. Costs are all over the place, but several ship for under three bucks. Food for thought.

irv 04-30-2016 08:06 PM

Quote:

Originally Posted by nat (Post 1533778)
Shipping is just part of the cost of the card. If the card is worth $X to you, you pay up to $X to have it. And part of having it is having it sent to you. Neither the buyer nor the seller should care what the shipping cost is. If you charge $40 for shipping buyers are just going to bid $(X-40) for it. How the cost is distributed between the card and the shipping charge really doesn't matter.

So no, don't leave negative feedback for high shipping charges. Just put in a lower bid than you would otherwise.

I can see it not really mattering much to the seller if he is selling cards but it does matter to the buyer and that is reflected in less purchases, or in my case, zero purchases from those who use Global shipping or have other high shipping fees.

Quote:

Originally Posted by drmondobueno (Post 1533803)
+1.

That's how I look at it. I have left negative or neutral feedback for shipping when costs are obviously skewed, such as failing to combine shipping, higher shipping costs for an item shipped relatively unprotected. I will say, in my comments, my bid reflects the cost of shipping.

On auction houses, especially those who charge for postage, supplies, handling, etc, I don't bid mch, if at all for many AH these days. In my prior life managing a profit center, many of these descriptive items are actually labor and material costs. I consider this no more than an attempt to increase profitability and, with the A H juice running up to 20%, any explanation is no more than justification for suckers. Just my two bucks worth, which is now $2.60 with S&H.

By the way, I make several purchases from shippers in Japan. Costs are all over the place, but several ship for under three bucks. Food for thought.

Imagine that! :rolleyes:

slidekellyslide 04-30-2016 08:40 PM

I feel sorry for the people in other countries who have to deal with Global Shipping and the associated costs, but I still use it because it's the only safe way for ME to send something internationally. I was losing so many packages in customs around the world or just plain getting screwed over by unscrupulous buyers that it was no longer worth it to ship international. Now all I have to do is get it to Kentucky and my part is over.

Tabe 04-30-2016 09:30 PM

Quote:

Originally Posted by Hot Springs Bathers (Post 1533722)
I have a question for you guys that do sell on eBay. Do you have to use the eBay shipping system or do you just process and mail on your own?

I use the eBay system because you get a 10% discount on the postage, which basically covers the fees on the shipping.

sbfinley 05-01-2016 01:01 AM

If you live out of the country, especially Canada, do one of the following.

A. Find someone stateside you trust to collect your purchases and ship all together once a month.

Or easier:

B. Set up a COMC account and have all your purchases shipped there. You can bundle and and ship groups whenever you feel like it. Your monthly fees will be drastically less than you pay in shipping for your purchases.


All times are GMT -6. The time now is 03:28 AM.