Anyone have a Phone # for ebay? [Archive]

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09-20-2007, 11:40 AM

Posted By: TONY GALOVICHI'm not kidding I called both numbers I have & all I get is recordings telling me to go to online help I've wasted 20 minutes as u can't reach a human Unbelievable anyone know anyone there with a extension I can call in customer service?

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09-20-2007, 01:01 PM

Posted By: leonemail me at lluckey@moredirect.com .....I can't give out my contact's number as he would get bogged down with too many issues but maybe I can help you.....give me some specifics on the issue too please. I will try to help escalate it for you.......also, I would guess someone will have a # for you too....I don't have a general one...

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09-20-2007, 01:09 PM

Posted By: Mark TYou have to be a big wig, whatever that means, to get a live person. Of course the phone will tell you to go online because they would get so many calls if they gave out their to everyone. Depending on your problem it might be easier to ask online, they do have live help that has worked for me in the past.

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09-20-2007, 01:12 PM

Posted By: leonI hope you aren't inferring I am a big wig?, though I guess I could use one....being mostly bald and all......At any rate I do have 1 # for the gentleman I work with in the Ebay fraud dept. If this request has anything to do with that kind of issue then I would make that call for Tony...as I would for any board member.....BTW, what is the definition of a "big wig"? Just curious....

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09-20-2007, 01:14 PM

Posted By: Mark TI mean someone who generates a lot of $ per month. A friend told me he complained to ebay online that he needs to talk to a live person and told them he spends thousands of $ a month so they should give him a phone #. and he got it... edited to say: thousands of $ in fees.

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09-20-2007, 01:15 PM

Posted By: Robbig wig = someone important, whether its cuz they've got money or a higher position than the normal person. Like, at your job, your boss might be considered a big wig. at least thats how i understand the definition Rob <img src="/images/happy.gif" height=14 width=14>

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09-20-2007, 01:56 PM

Posted By: TONY GALOVICHI just received a email reply from ebay they told me they are a online company no more phone contact with them they have no time to talk to us peons but u can email them & they will reply at their leisure if u are worthy of a reply another reply from their "Customer NO service dept"

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09-20-2007, 02:06 PM

Posted By: MVSNYCi was told by eBay the number is for top buyers...only 3% of all eBay users are given the number. i know this sounds absolutely ridiculous, but they also said even if someone calls the number, they verify your user ID, and know if you are able to call or not...don't shoot the messenger, just what i was told. i was sworn to secrecy... <img src="/images/wink.gif" height=14 width=14>

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09-20-2007, 02:24 PM

Posted By: Jason LI'm the same way. If you get through and talk to me at home, first thing I do is request that you send me a money order for $10,000. And then once that gets cashed, I will return the call. no favorites. Same policy for everyone. it really ticks off my family. <img src="/images/happy.gif" height=14 width=14>

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09-20-2007, 02:31 PM

Posted By: Jim VBJason, I'll bet that policy ticked Mom off, didn't it? Tony, Here's a long shot to try if you're really ticked about something. Ebay is a publicly traded company. This is from their corporate profile page. Maybe ask for Ms. Whitman's office. eBay Inc. 2145 Hamilton Avenue San Jose, CA 95125 United States - Map Phone: 408-376-7400 Fax: 408-369-4855 Web Site: <a href="http://www.ebay.com" target="_new" rel="nofollow">http://www.ebay.com</a>

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09-20-2007, 02:46 PM

Posted By: Jason Lyou're right. It certainly did. And it didn't get any better when I explained to her that the $10k would get her phone access to me and my family for the entire year. Tough cookie. I had to drop my minimum. <img src="/images/happy.gif" height=14 width=14>

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09-20-2007, 02:48 PM

Posted By: joeTry this number 1-800-717-3229 Joe Ty Cobb, Spikes flying!

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09-20-2007, 02:51 PM

Posted By: barrysloateYou know ebay has a chatroom that you can use if you want to interact with a customer service representative. You can access it from your home page. We've used it a few times and it's been helpful. You can always start there.

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09-20-2007, 02:56 PM

Posted By: MVSNYC...guess no one thought my "sworn to secrecy" joke was funny... i think that is the number Joe.

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09-20-2007, 03:24 PM

Posted By: jeff Prillaman (cavaliercards)I've got a 24 hour live number - but whoever mentioned it above is right -- before they even talk to me I have to give them name, phone number and address. The live online help is usually tough to get through -- you can go to it from the main page in the upper right corner -- but there is also a special link <a href="http://livechat.ebay.com/Chat/servlet/AppMain?__lFILE=index.jsp&grp=ATO" target="_new" rel="nofollow">http://livechat.ebay.com/Chat/servlet/AppMain?__lFILE=index.jsp&grp=ATO</a> designed for hijacked accounts -- you get persons more knowledgeable and usually get someone much faster.

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09-20-2007, 03:42 PM

Posted By: Jerry Hrechka My defintion of a Big Wig would be someone who has a Live Phone Number of an Ebay Service Person and because the rest of us are the unwashed masses - THE NUMBER CAN NOT BE SHARED!!!!!!!!!!!!!!!!!!!.

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09-20-2007, 06:30 PM

Posted By: Ricky YI live about 5 minutes literally from Ebay's HQ's...I have gone to the office on behalf of others with complaints..they tell me the customer service dept is handled via email or phone and not in person. I told them I'm here because that wasn't working...the only thing I got them to do was to take the copies of my friend's complaints and they promised to forward it to the customer service dept. Ofcourse nada..my friends got it resolved eventually but it involved myriad of emails and phone calls. Standing in the lobby, I felt like Michael Moore in one of his films... <img src="/images/happy.gif" height=14 width=14> Ricky Y

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09-20-2007, 07:21 PM

Posted By: Rob DewolfQuoting Barry (boldface is mine): "We've used it a few times and it's been helpful."

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09-20-2007, 08:03 PM

Posted By: DJI have had issues with eBay in the past and eBay live has always helped out in twenty minutes or less. Just try and use that. DJ