PDA

View Full Version : Goldin Auctions down...again...


HOF Auto Rookies
07-18-2020, 08:16 PM
Can't load anything to check my bids etc.

Anyone else having issues?

perezfan
07-18-2020, 08:17 PM
Same for me :(

sportscomicfantasy
07-18-2020, 08:22 PM
Just announced they got a cyber attack and give 30 minutes once the attack is cleared. Twiddling my thumbs again...

riggs336
07-18-2020, 08:22 PM
Same here. Site won't load.

HOF Auto Rookies
07-18-2020, 08:22 PM
All good now! Must have been an influx of traffic

prestigecollectibles
07-18-2020, 08:24 PM
I think it has to do with the Cloudflare outage and ongoing issues

https://techcrunch.com/2020/07/17/cloudflare-dns-goes-down-taking-a-large-piece-of-the-internet-with-it/

yanks4
07-18-2020, 08:25 PM
Does anyone have a picture of the Hartnett jersey that got pulled?

Thanks, Marty

Fred
07-18-2020, 08:27 PM
Wonderful - I can't get in for extended bidding. Email says it's ready to go but link isn't working to get in.

What's that Yogi-ism? Oh yea..."It's like déjà vu all over again." Well, I'm done with it.

BeanTown
07-18-2020, 08:57 PM
Still down... WTH is going on... Are they still using the same server and hosting company?

sportscomicfantasy
07-18-2020, 08:59 PM
Okay, they just added 15 minutes onto the extended bidding and I didn't know why now I do. No one bid on my lot

swarmee
07-18-2020, 09:04 PM
So much for cloud servers saving the day...

mickeymantle
07-18-2020, 09:07 PM
I don’t think it’s cloudflare, see attached

sportscomicfantasy
07-18-2020, 09:11 PM
They just added another 15 minutes, let's hope it works this time and we can get on to finishing this auction. I don't want to have to wait for tomorrow or next week. Please will the gods of sports please look down on us and take pity on us to help us get through this auction tonight! LOL

jayshum
07-18-2020, 09:15 PM
There hasn't been a bid on the lot I am winning in well over an hour, but the lot is still open. It was down to under 4 minutes then went up to 12 then 17 after they said they were adding 15 minutes. Makes no sense what is going on.

BeanTown
07-18-2020, 09:24 PM
Im trying to bid but its running very slow. Timed out on one lot, so I refreshed and back to the home page.

jayshum
07-18-2020, 09:26 PM
Looks like my lot finally closed. Hopefully, they don' decide to reopen it.

sportscomicfantasy
07-18-2020, 09:26 PM
There hasn't been a bid on the lot I am winning in well over an hour, but the lot is still open. It was down to under 4 minutes then went up to 12 then 17 after they said they were adding 15 minutes. Makes no sense what is going on.

I was in the same boat as you, no one bid on mine in the last hour plus, but I finally won my lot!

Did you win yours?

sportscomicfantasy
07-18-2020, 09:27 PM
Looks like my lot finally closed. Hopefully, they don' decide to reopen it.

Congrats!

Goldin Auctions
07-18-2020, 09:29 PM
We have been dealing with attempted hacks, and i will report more back ASAP once auction closes

bcornell
07-18-2020, 09:31 PM
Never attribute to malice that which can be more easily explained by incompetence.


Rather than a "cyber attack", which is an easy issue to address, look at your software provider. That's your likely problem.

Goldin Auctions
07-18-2020, 10:15 PM
Never attribute to malice that which can be more easily explained by incompetence.


Rather than a "cyber attack", which is an easy issue to address, look at your software provider. That's your likely problem.

I am certainly not amused by the fact that Simple Auction despite past occurrences and warnings could not adequately protect my auction close. i prefer not to comment any more, but noone has ever accused me of being a bad businessperson.
enough said
We are happy we ensured every bidder who wished to bid was able to, and our consignors are pleased with the results

sportscomicfantasy
07-18-2020, 10:46 PM
I am certainly not amused by the fact that Simple Auction despite past occurrences and warnings could not adequately protect my auction close. i prefer not to comment any more, but noone has ever accused me of being a bad businessperson.
enough said
We are happy we ensured every bidder who wished to bid was able to, and our consignors are pleased with the results

It was a bit of a pain, but it wasn't anywhere near as bad as the last one. Just glad it worked out in the end for me and only lost a little less than an hour.

I am sure you will work on it before the next one and we all hope there will be no problems.

I just wish you could do something about the others bidding on the items I want. I was only able to win one item!:(

Steve D
07-19-2020, 01:35 AM
We are happy we ensured every bidder who wished to bid was able to, and our consignors are pleased with the results


Well, whoever consigned Lot #12 (the 2003/04 UD Exquisite Lebron James) sure as hell should be pleased..........$1.8M ?????!!!!!

Steve

Goldin Auctions
07-19-2020, 01:54 AM
Winner of the 1.8 mil LeBron announced himself
Leore Avidar
Founder and CEO of LOB.com
Was not the only high end item to sell at the auction
Auction sold 11.3 million for back to back $11 million auctions

HOF Auto Rookies
07-19-2020, 08:30 AM
Down again? Was trying to look at final hammer prices.

swarmee
07-19-2020, 08:35 AM
Winner of the 1.8 mil LeBron announced himself
Leore Avidar
Founder and CEO of LOB.com
Was not the only high end item to sell at the auction
Auction sold 11.3 million for back to back $11 million auctions

May want to provide proof he pays you on this one too. There is a rather negative thread on him based on a $15K transaction on Blowout last year.

Rhotchkiss
07-19-2020, 09:47 AM
We have been dealing with attempted hacks, and i will report more back ASAP once auction closes

Why do you think some hacker is targeting Goldin specifically? Also, is there concern that hackers' efforts is not limited to messing with an auction, but could extend to taking personal and private information of those who have registered with Goldin? If your service provider is unable to stop hackers from jacking with the auction, twice now, what comfort do we have that the same service provider is keeping personal information private?

I am not trying to be difficult - I like Goldin and bid regularly in their auctions (especially when you have vintage baseball cards), so this post is not intended to be "trouble making". Rather, I am genuinely concerned as to security in general and would appreciate some explanation that gives bidders and consignors comfort that their private info remains such, especially in light of back-to-back auction hacks.

Thank You

Ryan Hotchkiss

Goldin Auctions
07-19-2020, 10:03 AM
Ryan
i can only pass on what the software provider tells me, and what my direct communications with the server company, which i have insisted on tell me.
In this instance, Goldin deployed every possible tactic to protect ourself. We had cloudflare installed (which is NOT something that SA offers standard, apparently we were the first user to use it) , we had other measures taken by the server company, which i would say are extraordinary as i am not even their customer, SA is but i insisted.
at the end of the day, the hackers found a way to attack a DIFFERENT SA customer, which effected the cloud and impacted my close. once that was detected, they shut down the other company's website.
The purpose of the attacks has never been user data. this is not a phishing, data, or malware attack. This is simply an attack to cause disruption. no personal or private information is at risk or has ever been at risk or exposed. When you are successful you become a target, and its cheap and easy for someone to go to dark web to pay someone in Russia or China to attack a site. We implemented a long term plan in May and will be following that plan. in meantime we will continue to do everything we can to ensure successful close and successful auctions. all my consignors and the overwhelming majority of my bidders were happy. Everyone had a chance to get a bid in, because knowing of this potential, we implemented a procedure in our rules and in practice to extend bidding if bidders are blocked from access. Again, importantly, this was and there has no been data breach, private info breach, phishing,etc. This is simply an issue of someone screwing with Simple Auctions Servers to slow them down or shut them down to embarrass someone. you can determine if that is them, or that is their customers, and in this case Goldin Auctions. All we know is what we must do long term to ensure the continued growth of our business, and satisfaction of our bidders and consignors.

Why do you think some hacker is targeting Goldin specifically? Also, is there concern that hackers' efforts is not limited to messing with an auction, but could extend to taking personal and private information of those who have registered with Goldin? If your service provider is unable to stop hackers from jacking with the auction, twice now, what comfort do we have that the same service provider is keeping personal information private?

I am not trying to be difficult - I like Goldin and bid regularly in their auctions (especially when you have vintage baseball cards), so this post is not intended to be "trouble making". Rather, I am genuinely concerned as to security in general and would appreciate some explanation that gives bidders and consignors comfort that their private info remains such, especially in light of back-to-back auction hacks.

Thank You

Ryan Hotchkiss

Goldin Auctions
07-19-2020, 10:05 AM
thanks for the concern, we are not worried about getting paid.
https://www.linkedin.com/in/bavidar



May want to provide proof he pays you on this one too. There is a rather negative thread on him based on a $15K transaction on Blowout last year.

Rhotchkiss
07-19-2020, 12:14 PM
Bob, I received your PM (thank you), and I will try to reach out later, but I think Goldin’s response here to my query was sufficient. These are dangerous times in cyber world, and I think auction attacks are as scary as info theft. I am glad Goldin is taking the utmost precautions to protect personal info. Thanks

Jdoggs
07-19-2020, 01:04 PM
thanks for the concern, we are not worried about getting paid.
https://www.linkedin.com/in/bavidar

Congrats on the sale that is a huge price👍

Rich Klein
07-20-2020, 08:28 PM
I just received a postcard promo today from Goldin Auctions. Good thing I don't bid because can you imagine if I had received that after the auction was over and wanted to bid.