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pherbener
04-25-2016, 10:43 AM
I won a lot of three items in the most recent auction.

http://huntauctions.com/phone/imageviewer.cfm?auction_num=140&lot_num=675

I received notice on Friday that the Handsome Dan mug/stein was broken when they tried to ship it......"Our Warehouse Manager just alerted me that when they went to pack up your items, the mug was broken. Are you still interested in this lot or would you prefer to just be refunded in full for it? Let me know, thanks."


I e-mailed and said I would still like the other items. I was hoping for some expert opinion as to what the value of the mug is. I was figuring $30-$40... I was hoping to get a partial refund for the mug

I'm a Hobey Baker collector so I really was after the Illustrated Current News item with his picture from his last game.

murphusa
04-25-2016, 11:47 AM
ask for a $60.00 refund and negotiate downward till you are comfortable with the final price

pclpads
04-25-2016, 12:01 PM
Not familiar with mugs and their prices, but if damaged the value must spiral downward dramatically, like a '52T Mantle, badly creased, dog-eared corners and missing paper. First, I'd ask for a couple of current cond. pics, since it no longer looks like the catalog pic. If the body of the stein is just cracked, that might be ok. But if the body has broken / chipped pieces, maybe not. If the handle separated cleanly from the stein, Gorilla Glue may be your best friend.

vintagesportscollector
04-25-2016, 12:27 PM
ask for a $60.00 refund and negotiate downward till you are comfortable with the final price

+1. I would say $60-75. Assume you lost one-third of the lot, and ask for a one-third refund - easy logic that both sides can agree on.

pherbener
04-25-2016, 12:46 PM
ask for a $60.00 refund and negotiate downward till you are comfortable with the final price

Thanks Jim!!

pherbener
04-25-2016, 12:46 PM
+1. I would say $60-75. Assume you lost one-third of the lot, and ask for a one-third refund - easy logic that both sides can agree on.

Thanks Joe!! I just sent an e-mail to them.

pherbener
04-26-2016, 08:39 PM
I got an email back from them today. I asked for $70 refund and they said ok! Thanks guys!! Should've asked for $80!

hcv123
04-26-2016, 08:52 PM
I asked for ENOUGH. They gave me ENOUGH. I am happy ENOUGH.

In the words of Cramer:

Bulls make money, Bears make money, Pigs get slaughtered.

pherbener
04-26-2016, 09:15 PM
I asked for ENOUGH. They gave me ENOUGH. I am happy ENOUGH.

In the words of Cramer:

Bulls make money, Bears make money, Pigs get slaughtered.


+1

Leon
04-27-2016, 07:52 AM
I got an email back from them today. I asked for $70 refund and they said ok! Thanks guys!! Should've asked for $80!

Sounds like a win-win!! If you asked for 80 they might have said NO.