yanks12025
11-10-2014, 04:10 PM
Long story short. I had two packages rerouted to the local fedex office because they had to be signed for and I wasn't going to be home when fedex came. So I go to the store to pick them up, they hand me two small/medium size packages. I said one is wrong, should be a baseball bat and neither of those are. Turns out when I rerouted them, they by mistake put another persons label on my package and sent it 20 miles away. And they put my label on her package. So I have one correct package and this random ladies package.
So after spending a hour on the phone with fedex. They determined my correct package is still at the office 20 miles away. But they can't mail it back to me or even give me it because my shipping label ain't the first label on it anymore. So pretty much this lady can go pick up my package and keep it because her label is now on it.
I could even go back to the fedex office by me and pick up her package and fedex can't do anything about it because my label is now on it, yet they know its not mine. Is it really that hard to fix this problem? Instead now the vendor I bought the stuff from has to call fedex and create a new label. Can only hope the package is still at fedex then.
So after spending a hour on the phone with fedex. They determined my correct package is still at the office 20 miles away. But they can't mail it back to me or even give me it because my shipping label ain't the first label on it anymore. So pretty much this lady can go pick up my package and keep it because her label is now on it.
I could even go back to the fedex office by me and pick up her package and fedex can't do anything about it because my label is now on it, yet they know its not mine. Is it really that hard to fix this problem? Instead now the vendor I bought the stuff from has to call fedex and create a new label. Can only hope the package is still at fedex then.