scotgreb
05-10-2014, 02:51 PM
I had a long discussion with eBay recently with respect to fraudulent listing practices, especially within the consignor/consignee relationship.
While this might be well-known to some of you, there is a fairly automated way to bring an item to eBay's attention where you suspect that fraud is happening.
From within the listing, toward the right center of the screen, simply click on "Report item". This takes you to a series of drop-down boxes.
I was told to use the following series of choices to report suspected shill bidding:
Report Category = Listing practices
Reason for Report = Fraudulent listing activities
Detailed Reason = Seller is using other accounts to inflate item price
The remainder is pretty self explanatory
I was also told, if additional details are relevant, to follow with a call to customer service and they will manually add supporting information to the report.
I was assured that each report is reviewed by their fraud team (to what extent is anyone's guess).
Scott
While this might be well-known to some of you, there is a fairly automated way to bring an item to eBay's attention where you suspect that fraud is happening.
From within the listing, toward the right center of the screen, simply click on "Report item". This takes you to a series of drop-down boxes.
I was told to use the following series of choices to report suspected shill bidding:
Report Category = Listing practices
Reason for Report = Fraudulent listing activities
Detailed Reason = Seller is using other accounts to inflate item price
The remainder is pretty self explanatory
I was also told, if additional details are relevant, to follow with a call to customer service and they will manually add supporting information to the report.
I was assured that each report is reviewed by their fraud team (to what extent is anyone's guess).
Scott